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Getting cleaners on the mobile app

How a cleaner downloads the CleanLog app and signs in: they see their shifts, clock in and out, and pick up the work orders assigned to them.

Updated

A cleaner downloads the CleanLog app, signs in with the account from their invite, and lands on their own work: today’s shifts, a clock-in button, and the work orders assigned to them. There is no setup on their end. Invite them first, and the app shows their schedule the moment they log in.

How does a cleaner download the app?

The cleaner installs CleanLog from the App Store on iPhone or Google Play on Android. Point them to the same store link your team uses, or have them search for CleanLog. The app is free to install; access is controlled by their account, not the download.

Send the link in the same message as their invite, so they install and sign in in one go. Most cleaners are working a shift within minutes of getting the invite.

How do they sign in?

They sign in with the account created from their CleanLog invite. If the invite asks them to set a password, they do that first, then use those same details in the app.

Note: A cleaner must be invited before they can sign in. If the app rejects their login, check they accepted the invite under inviting your team and used the same sign-in details from that invite.

One account works everywhere. The same login carries their shifts, hours, and assigned work across every location they cover.

What does a cleaner see in the app?

The app shows a cleaner only their own work, so the screen stays focused on the next job.

  • Their shifts: today’s and upcoming scheduled shifts, with the location and start time.
  • Clock in and out: a button to start and end each shift on site, which records verified hours.
  • Assigned work orders: the one-off jobs handed to them, which they close with completion evidence when required.

They do not see other cleaners’ schedules, hours, or account settings. That scope is set by their role, see inviting your team.

How do they clock in?

The cleaner opens the app on site and clocks in at the start of the shift, then clocks out when they finish. CleanLog records those times against the schedule and the location, so the hours are verified, not self-reported. Those clean hours flow into payroll without re-keying.

For the full clock-in flow and what counts as a verified shift, see clocking in and out.

Where to go next

Make sure shifts are waiting for them by creating a cleaning schedule and assigning cleaners. See all features for the wider picture of how mobile feeds reporting.

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