Month-to-month and cancelling

Monthly CleanLog plans are designed to stay flexible. Review your current subscription in the billing portal before you cancel, because the exact billing options depend on the plan and billing cadence you chose. When cancellation takes effect, the account keeps its records so you can review history later.

How do I cancel?

Start from the billing portal.

1. Open Settings, then Billing.
2. Open the billing portal.
3. Choose to cancel the subscription.
4. Confirm.

The portal shows when the cancellation takes effect. In most cases, access continues through the period you already paid for.

What happens to my account after I cancel?

It may pause into read-only at the end of the period. You and your team can still sign in and view existing records, but creating or changing records can be limited while the account is paused.

This is the same kind of read-only pause a trial can enter when it ends without conversion. The data is held, not wiped. See how the free trial works for the trial side.

Is any of my data deleted when I cancel?

No. Cancelling does not immediately delete your account records. Your locations, team, schedules, timesheets, work orders, and inspection records stay tied to the account.

That is deliberate. Operators need their records for payroll and audit long after they stop using a tool, so cancellation should not destroy the operational history.

Can I come back after cancelling?

Yes. Add or confirm a payment method again and the account can return to normal use from the same setup. No re-import. Your sites and history are still there.

To restart, add a card and confirm a plan, see choosing a plan and billing. To update the card or invoice details first, see update your billing details.

Where to go next

Before you cancel, compare monthly and annual options in choosing a plan and billing. Compare what each plan includes on pricing.