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How We Reduced Employee Turnover by 34% with Better Scheduling

How We Reduced Employee Turnover by 34% with Better Scheduling

A janitorial company in the Midwest was burning through cleaners at 280% annual turnover when they called us in. They were paying close to market rate, running a clean operation, and still losing roughly three out of four cleaners every year. Six months later, that number was 185%. Same pay, same management team, same buildings. Three changes to how they ran scheduling. This is the case study. Twenty-eight sites, 140 employees, real numbers, what worked and what didn't. The industry context t

Scheduling Employee Retention Case Study
David
5 min read
The Complete Guide to Multi-Site Cleaning Operations in 2026

The Complete Guide to Multi-Site Cleaning Operations in 2026

Key TakeawaysAnnual turnover in commercial cleaning runs 200%. Replacing each worker costs $1,000 to $5,000, making this an infrastructure problem, not a people problem.Quality breaks at three predictable points: new site onboarding, shift handoffs, and experienced worker departures.The operational wall between 5 and 10 sites happens because manual systems (group texts, spreadsheets) collapse under coordination complexity.Companies that scale past 25 sites treat systems as assets: standardized S

Operations Multi-Site Management
David
9 min read