Everything you need to run cleaning operations.

How many ways can a worker clock in?

Three. GPS on the mobile app, NFC tap at the location door, or QR code scan. Each method timestamps to the minute and verifies the cleaner is physically at the site.

How does CleanLog prevent buddy punching?

The cleaner must be at the location to clock in. GPS verifies coordinates, NFC requires a physical tap at the door, and QR codes are posted on-site. A coworker can't clock in for someone who isn't there.

What if a cleaner forgets to clock out?

Missing clock-outs are flagged automatically. Managers see them in the exception queue and can resolve with one click before payroll export.

Can managers see attendance in real time?

Yes. The web dashboard shows real-time clock-in status across all locations. No phone calls needed.

Does CleanLog handle overtime calculation?

Yes. Configure thresholds per location, per role, or per contract. Daily and weekly rules run simultaneously. When a cleaner works across multiple locations, cumulative hours are tracked against the correct threshold.

What happens when a cleaner works at multiple sites?

CleanLog tracks cumulative hours across all locations and applies the correct overtime multiplier based on total hours worked, not per-site hours.

Can daily and weekly overtime rules run at the same time?

Yes. Both thresholds apply simultaneously. A cleaner who hits the daily limit on Tuesday and the weekly limit on Friday gets the correct multiplier for each.

How do break policies work?

Define break duration, paid or unpaid status, and travel time rules per location. CleanLog applies these automatically. No manual deductions, no inconsistent interpretations across site managers.

Can different locations have different break rules?

Yes. Each location has its own break and travel time configuration. A 30-minute unpaid break at one site and a 15-minute paid break at another are both applied correctly without manual adjustment.

Is travel time between locations tracked?

Yes. Travel time between locations is included or excluded based on your policy configuration. The system applies the rule to every shift automatically.

Does CleanLog replace my payroll provider?

No. CleanLog handles time capture, overtime calculation, break deductions, and data validation. You export a clean CSV to your existing provider. CleanLog does not process payroll, calculate taxes, or handle direct deposit.

What gets validated before export?

Missing clock-outs, unapproved overtime, and policy exceptions are flagged for review. When the data is clean, export a CSV with columns configurable to match your provider's import format.

Which payroll providers does CleanLog work with?

Any provider that accepts CSV imports. You configure the export columns to match your provider's format. No custom integration required.

How does scheduling work?

Build a schedule once, set it to repeat weekly. Assign cleaners, adjust when contracts change, and the schedule carries forward automatically. Your cleaners see their shifts on the mobile app before the week starts.

What happens when a cleaner calls in sick?

The dashboard shows available cleaners across all your locations in real time. Filter by role and availability, reassign the shift in one click, and the replacement gets a push notification with the shift details.

How quickly can a new location go live?

Go live with 5 locations in 1 day. Import cleaners, set recurring schedules, and assign shifts. Full migration across all your locations takes 14 days or less.

What can I ask Copilot?

Anything about your operations. Who's working today? What's our overtime looking like this week? Which locations have open issues? Copilot queries your live data and answers in plain language.

Can Copilot create shifts and make changes?

Yes. Tell Copilot what you need: 'Create a shift at Downtown Office, Saturday 8AM-12PM with Sofia.' It previews the change as a confirmation card. You review the details and confirm with one click. Nothing executes until you approve.

Can Copilot handle bulk operations?

Yes. 'Reschedule all Monday shifts to Tuesday' or 'Reassign Sofia's shifts to Alex this week.' Copilot previews every affected record, splits valid from invalid, and executes the valid set when you confirm.

Can Copilot help set up new accounts?

Yes. Copilot guides you through account setup conversationally: company details, locations, team members, schedules, and checklists. Import locations and staff from a CSV or XLSX file instead of entering them one by one.

Does Copilot make changes on its own?

No. Copilot is read-only until you confirm. It proposes, you review, you approve. Every action is logged with a full audit trail.

Is AI Copilot included in all plans?

Yes. Every plan includes AI Copilot credits. Higher tiers include more credits per month.

What counts as an exception?

Late clock-ins, missed clock-ins, open issues, and SLA breaches. The overview page summarizes exception counts across all locations so you see which sites need attention at a glance.

Can I see details for a specific location?

Yes. The overview shows the summary. Click into any location to see the individual issues, timelines, and resolution status for that site.

Do I get notified about exceptions?

Yes. Critical exceptions like no-shows and SLA breaches trigger push notifications. You can also review all exceptions in the overview at the start of each day.

How do notifications work?

Shift reminders and schedule changes go out automatically via push notification. Messages translate to each team member's preferred language. No more scattered WhatsApp groups and SMS threads.

Can clients use team chat?

Yes. Clients can communicate directly with managers and supervisors through team chat. They don't have direct access to workers, keeping the communication chain clean.

Which languages are supported?

Auto-translation supports the major languages your cleaning teams speak. Each team member sets their preferred language and all messages are translated automatically.

What counts as an asset?

Equipment, vacuums, carts, tools, safety gear, and vehicles. Each asset is tracked individually with status (active, in repair, retired, missing), photos, and optional purchase and warranty details.

Are assets tied to locations?

Optionally. Assets can be assigned to a location or left unassigned. Bulk-assign multiple assets to a location when setting up a new site.

Do assets have QR codes?

Yes. Every asset gets an auto-generated QR code. Scan it to pull up the asset record, check status, or update condition on the spot.

How are supplies different from assets?

Assets are individual equipment tracked by unit (one vacuum, one cart). Supplies are consumables tracked by quantity per location (50 gallons of floor cleaner, 200 trash bags).

Can I track stock levels per location?

Yes. Each supply has a quantity on hand per location. See what's stocked, what's running low, and when the last refill happened.

Can I track supplier info and costs?

Yes. Link supplies to suppliers with contact details. Track cost per unit, SKU, and supplier item numbers for easy reordering.

Is there a mobile app?

Yes. iOS and Android. Cleaners use the app to view schedules, clock in with GPS/NFC/QR, complete checklists, report issues, and communicate with the team. Managers and supervisors use it for communication, inspections, and issue tracking. Clients use it to create work requests and track resolution.

Do cleaners need training to use the app?

The app is designed for simplicity. Cleaners see their upcoming shifts, tap to clock in, and follow the checklist. Most teams are up and running within one shift.

What can managers and supervisors do on the app?

Communicate with the team, run inspections, track issues, and monitor attendance. Scheduling and payroll are handled on the web dashboard.

Do clients use the same app?

Yes. Clients see their locations, inspections, open issues, and can submit work requests or chat with managers and supervisors. They don't see internal data like labor costs or worker communications.