Inspection checklist
Lift and lobby inspection checklist
Walk entrances, lift cars and common corridors in offices, malls and MCST estates. This checklist helps the cleaning supervisor or buyer's facility executive record defects before moving to stairs and estate fittings.
- Offices
- MCST estates
- Malls
- Who inspects
- Estate officer or the provider's site supervisor.
- How often
- Suggested: daily rotating sample; monthly joint lobby walk.
- Building types
- Offices, MCST estates, Malls
- Written by
The checklist
Use this checklist to assess cleanliness, not to record completed cleaning tasks or certify structural safety. Agree the site scope before inspecting.
Inspect after cleaning, using the agreed sampling plan. Follow any specific timing noted in the table.
Walk in from the entrance
Start at the threshold and follow the main pedestrian route to the waiting area.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Entrance mat | Look at the mat edges and exposed floor for grit, litter and tracked-in water. | Clear floorDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Glass entrance door | Look across both door faces and around the handle for finger marks and streaks. | Clean glazingAgree how many light finger marks may remain near the pull handle; keep the main viewing pane clear. | Daily |
| Lobby floor | Check the main route, corners and the floor beneath seating for litter and dried spills. | Clear floorRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Seating | Look between cushions, along armrests and under seats for crumbs and sticky patches. | Clean furnitureRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Planter exterior | Look at the planter rim and surrounding floor for dust, litter and water marks. | Clean furnitureAgree light dust on the pot rim; record soil spills on the exterior. | Daily |
| Lobby bin | Check the liner, lid and bin base for leaking waste, odour and insects. After scheduled cleaning, check the bin is less than three quarters full. | Clean binAgree the interim fill limit; fail leaks, odour or insects. | Daily |
| Reception display | Check the display ledge and sign face for dust that obscures the information. | Clean signsAgree light dust along the top edge; keep the display face readable. | Daily |
| High corners | Look above the reception area for cobwebs and dust around lights after high dusting. | No cobwebsAgree light dust at height between monthly cleans; record hanging cobwebs. | Monthly |
Check the lift landing and car
Inspect the landing first, then enter a stationary lift without obstructing its doors.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Call button | Look around each button and its surround for sticky marks and residue. | Clean button surroundAgree a small finger mark allowance on the button face; do not accept sticky residue around its edge. | Daily |
| Lift car doors | View the stainless steel at an angle after polishing; look for streaks and finger marks. | Clean lift doorsAgree light touch marks at hand height between cleans; record streaks across the door face. | Daily |
| Door sill | Look for grit and litter in the visible sill from a safe position; keep hands out of moving parts. | Clear sillDo not accept debris that obstructs safe access; refer mechanical faults to maintenance. | Daily |
| Car floor | Look at the rear corners and along the skirting for grit, liquid and stains. | Clear car floorDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Control panel | Check button surrounds and the panel below them for residue without applying liquid. | Clean controlsAgree light marks on used buttons; keep labels readable and button surrounds free of deposits. | Daily |
| Car handrail | Look beneath the handrail and at its mounting points for grime and sticky marks. | Clean railAgree light touch marks along the grip; do not accept sticky patches or residue at the brackets. | Daily |
| Car mirror | Look across the mirror and around its edges for streaks and dried splashes. | Clear mirrorAgree isolated touch marks at the edge; keep the main reflection clear. | Daily |
| Monthly interior cleanPhoto required, Note required | After the planned deep clean, look along panel joints and skirting for trapped dirt. | Clean car interiorRecord the last clean; fail persistent stains or trapped debris. | Monthly |
Continue through the estate corridor
Follow the common corridor past resident information points towards the stairs.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Letter boxes | Look across box fronts, handles and top ledges for dust and finger marks; leave mail in place. | Clean letter boxesAgree light dust on box tops between weekly cleans; keep slots and labels clear. | Weekly |
| Notice boards | Check the frame and cover for dust and stains; do not remove current notices. | Clean signsAgree light dust on the frame between weekly cleans; keep notices readable. | Weekly |
| Corridor floor | Look along the wall edge and around fixed obstructions for litter and dried spills. | Clear corridor floorRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Aircon outlets | After damp wiping, look from the floor for streaks and dust on visible outlet edges. | Clean aircon outletAgree light dust on the outer casing; record deposits across outlet openings. | Monthly |
| Bin chute hopper | Check the closed hopper handle, face and floor below for leaking liquid and residue. | Clean hopperFail leakage or persistent odour; leave the hopper closed and refer unsafe access. | Daily |
Take the staircase
Inspect the landing, handrail and parapet along the agreed accessible stair flight.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Staircase handrail | Look along the rail and around brackets for sticky deposits after wiping. | Clean stair railAgree light touch marks on the grip; record residue at joints and rail ends. | Daily |
| Stair tread | Check the tread edge and landing corners for litter, grit and standing water. | Clear stepsDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Parapet ledge | Look along the inside ledge for dust and cobwebs; do not lean over the parapet. | Clean parapetAgree a thin dust layer on the ledge between weekly cleans; record litter and dried spills. | Weekly |
| Staircase wall | After periodic cleaning, look beside the rail and at corners for scuffs and accumulated dirt. | Clean stair wallRecord permanent scuffs separately from removable soiling. | Six-monthly |
Finish at mall moving walkways
Include these checks only where escalators or travellators are present; use safe public viewing positions.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Escalator handrail | Look along the accessible handrail for sticky deposits; refer any cleaning near moving parts to the trained team. | Clean moving handrailAgree light use marks on the moving grip; refer sticky patches for safe cleaning. | Daily |
| Escalator landing | Look at the landing plate for litter and spills; do not reach into the comb plate. | Clear landingDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Travellator approach | Check the approach floor and balustrade for spills, litter and finger marks. | Clear walkway approachDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
Notes for this walk
What this area adds to the shared scoring and report method.
- Check around lift car buttons for fingerprints.
- Record the block, level and lift car identifier in failure notes so the team reaches the right place.
See how the record and follow-up fit together in cleaning inspection software.
Sampling levels, AQL wording and the four-grade option What the report contains
Continue the site walk
Bring this checklist to a demo.
We load it into your account during onboarding.