Inspection checklist
Toilet inspection checklist
Inspect shared toilets in offices, malls and MCST estates from the entrance to the last cubicle. This washroom inspection checklist helps the cleaning supervisor or buyer's facility executive record what needs attention.
- Offices
- MCST estates
- Malls
- Who inspects
- Washroom supervisor or the buyer's facility executive.
- How often
- Suggested: daily rotating sample; monthly joint washroom walk.
- Building types
- Offices, MCST estates, Malls
- Written by
The checklist
Use this checklist to assess cleanliness, not to record completed cleaning tasks or certify structural safety. Agree the site scope before inspecting.
Inspect after cleaning, using the agreed sampling plan. Follow any specific timing noted in the table.
Start at the entrance
Check the route into the washroom before moving to the basins.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Entrance floor | Look behind the entrance door and along the wall edge for wet patches, stains and tissue. | Dry floorDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Door handle | Inspect the underside of the pull handle and the push plate for sticky residue. | Clean fittingsAgree light touch marks on the grip; record sticky residue beneath the handle. | Daily |
| Entrance screen | Look across the screen at an angle for finger marks and dried splashes. | Clean partitionsAgree isolated finger marks at the screen edge; record dried splashes across the panel. | Daily |
| Waste bin | Lift the lid safely and look for a leaking liner, insects or residue around the rim. After scheduled cleaning, check the bin is less than three quarters full. | Clean binAgree the interim fill limit; fail leaks, odour or insects. | Daily |
| Ceiling corners | Look up from the doorway for hanging cobwebs and dust around the light fittings. | No cobwebsAgree a thin dust layer on the ceiling edge between weekly cleans; record hanging cobwebs. | Weekly |
Follow the basin counter
Move along the counter from the first basin to the drying point.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Basin bowl | Look around the waste outlet and overflow opening for trapped debris and tide marks. | Clean sinksRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Tap base | Look behind each tap for scale and a dark ring at the joint after descaling. | Clean sinksRecord the last clean; fail persistent stains or trapped debris. | Quarterly |
| Counter top | Check behind the soap dispenser and between basins for pools and dried soap. | Dry sink topsDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Mirror | View the mirror from each end of the counter for streaks and splash marks. | Clean fittingsAgree isolated edge marks; keep the area above the basin clear enough for use. | Daily |
| Soap dispenser | Check that soap dispenses and the reservoir is more than three quarters full after scheduled cleaning. | Consumables stockedUse the agreed interim refill trigger; an empty dispenser needs immediate refill. | Daily |
| Hand drying point | Check paper towels are more than three quarters full where provided; look beneath the dryer or towel holder for litter and sticky deposits. | Consumables stockedAllow ordinary use since the last clean; fail an empty towel unit where provided. | Daily |
| Basin underside | Look under the counter and around exposed pipework for grime and cobwebs without touching fittings. | Clean fittingsAgree light dust on exposed pipes between weekly cleans; record grime beneath the counter. | Weekly |
Inspect the cubicles and urinals
Walk each sampled cubicle, then check the urinal bank from the aisle.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Toilet bowl | Look under the rim and at the waterline for residue, scale or persistent staining. | Clean bowlsRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Toilet seat | Check the seat hinges and underside for splashes before closing the lid. | Clean bowlsFail visible contamination; arrange cleaning before the cubicle returns to use. | Daily |
| Flush control | Look around the flush plate or handle for deposits left by repeated touching. | Clean fittingsAgree light touch marks on the flush plate; record deposits around the control. | Daily |
| Cubicle latch | Check both sides of the latch and the door edge for residue and finger marks. | Clean partitionsAgree light marks beside the latch; do not accept residue on its moving parts. | Daily |
| Cubicle floor | Look around the pedestal and behind the door for wet tissue, stains and liquid. | Dry floorDo not accept standing liquid or a slip hazard; arrange immediate action. | Daily |
| Sanitary bin | Check the lid, exterior and surrounding floor for leakage, odour and insects. After scheduled cleaning, check the bin is less than three quarters full. | Clean binAgree the interim fill limit; fail leaks, odour or insects. | Daily |
| Toilet paper | Check the holder has usable paper and the roll supply is more than three quarters full after scheduled cleaning. | Consumables stockedAgree the interim refill trigger; do not leave a cubicle without paper. | Daily |
| Urinal | Look at the outlet, splash screen and surrounding floor for residue and odour. | Clean bowlsRecord the last clean; fail persistent stains or trapped debris. | Daily |
| Quarterly scouringPhoto required, Note required | After the planned scour, check bowl and urinal waterlines for remaining scale. | Clean bowlsJudge the completed deep clean; record permanent surface damage separately. | Quarterly |
Finish at drains and accessible fittings
Check low points and accessible fittings before leaving the washroom.
| Element | What to check | Pass when | Inspect |
|---|---|---|---|
| Floor drain | Look through the drain cover for trapped hair, litter and residue; do not lift an unsafe cover. | Clear drainsFail obstructed drainage; record inaccessible parts for a safe follow-up. | Daily |
| Accessible grab rail | Look at rail joints and the wall behind them for dried splashes and residue. | Clean fittings | Daily |
| Changing station | Check the open surface, edges and strap for residue using the agreed safe procedure. | Clean changing surfaceFail visible contamination; isolate the station until cleaned. | Daily |
| Exhaust grille | Inspect from a safe standing position for dust blocking the grille; record any need for specialist access. | Clean fittingsAgree light surface dust between inspections; record blocked grille openings for safe follow-up. | Every six months |
Notes for this walk
What this area adds to the shared scoring and report method.
- Check behind cubicle doors for standing liquid or wet tissue.
- Record the washroom identifier and cubicle location in failure notes so the team can find the defect.
See how the record and follow-up fit together in cleaning inspection software.
Sampling levels, AQL wording and the four-grade option What the report contains
Continue the site walk
Bring this checklist to a demo.
We load it into your account during onboarding.